Job Description

Job Description

Polisher

We are looking for a committed and passionate Prestige polisher with a quality eye to join our team and play a pivotal part in our customer’s experience. This individual comes with experience in servicing a variety of luxury Swiss made watches. At the Kodak Group, development and growth are of paramount importance to us. You may have already completed some brand specific training, however if not, we will work with our valued partner brands to further enhance your technical skills.

Responsibilities

• Techniques: Responsible for polishing stainless steel and precious metals through skilled use of felt and variety of buffs, including lapping machine, sandblasting and cleaning with ultrasonic equipment.
• Restoration & Refinishing: Polish watch cases, bracelets, and components (satin, mirror finishes, rhodium removal) using equipment and materials to remove imperfections while preserving the timepiece.
• Quality Control; rigorous testing and quality checks to verify the accuracy and performance of repaired or serviced watches. Ensure that all watches meet industry standards and customer expectations.
• Customer Service: Interact with customers to understand their specific requirements and preferences and provide them with careful instructions.
• Documentation: Maintain detailed records of all services performed, including work performed, parts used, and associated costs. Generate repair estimates and invoices for customers accurately.
• Tool & Equipment maintenance; Properly maintain and care for specialized watchmaking tools and equipment to ensure their functionality and longevity. Maintain clean, organized and safe workspaces.
• Coordination & Teamwork: Communicate with managers and colleagues on workflow and status of repairs.

Qualifications

• Technical Expertise; Proficient knowledge of watch mechanics, including understanding of mechanical, automatic, and quartz movements.
• Precision Skills; Exceptional manual dexterity and hand-eye coordination to perform delicate tasks with precision and accuracy. Ability to work under magnification and use specialized tools effectively.
• Problem-solving Abilities: Strong analytical skills to diagnose issues and develop effective solutions.
• Attention to Detail; Impeccable attention to detail to detect subtle imperfections and ensure the highest quality of workmanship. Ability to work meticulously while maintaining efficiency.
• Time Management: Effective time management skills to prioritize tasks, meet deadlines, and handle multiple projects simultaneously. Flexibility to adapt to changing workloads and customer demands.
• Communication Skills; Excellent interpersonal and communication skills to interact professionally with customers, colleagues and suppliers. Ability to explain technical concepts in a clear and understandable manner.
• Experience; Previous experience working as a polisher or in a related field is highly desirable. Demonstrated proficiency in polishing, servicing and restoration techniques.
• Passion for Watches; Genuine passion for horology and appreciation for the artistry and craftsmanship of timepieces. Dedication to maintaining the integrity and heritage of each timepiece.

Supervisory/Management Responsibilities

N/A

Physical Requirements & Working Conditions

• Required to sit at a bench and have detailed focus for long periods of time.
• May be required to lift packages/boxes.
• Work in the workshop 42-43 hours per week.
• Schedule flexibility and availability required to accommodate business needs.

Knowledge and Skills Required

• High School Diploma required, some College preferred

Experience

• 3-5 years working on high end luxury timepieces

This job description outlines the key responsibilities and qualifications required for the role of a Polisher. Successful candidates will possess a combination of technical expertise, precision skills, and a passion for watches, enabling them to excel in this specialized profession.

Compensation: Competitive compensation & Bonus along with medical benefits & PTO

Job Tags

Similar Jobs