CMO Customer Care Representative Job at SGS Consulting, Missouri

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  • SGS Consulting
  • Missouri

Job Description

Job Responsibilities:

  • In this role, you will be assisting members with their pharmacy benefit plans via incoming phone calls.
  • You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand their coverage and options.
  • Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience.
  • You will have the opportunity to learn more about health care, while expanding your own experiences, and opening doors to additional opportunities

Skills:

  • 1 year experience interacting with customers (i.e. call center, retail, customer service environment, hospitality industry, military experience)
  • Computer proficiency in Windows-based applications

Education/Experience:

  • High School Diploma/GED
  • 6+ months of healthcare experience

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