Job Description

Overview

Description & Requirements

Chief Growth Officer - Credit Union Burbank, CA

At Farmers Insurance Federal Credit Union (FIGFCU), we're redefining what it means to serve and grow with purpose. With over 85 years of trusted service to the Farmers Insurance family, we're now entering an exciting transformation era. As our Chief Growth Officer, you will be pivotal in architecting a bold growth strategy across all member-facing functions, marketing, sales, retail, business banking, and more. This is your chance to shape the future of a legacy institution with the agility of a start-up moment, leading with vision, driving innovation, and inspiring teams to reach new heights. We want to meet you if you're ready to lead with purpose and power real change.

Location and relocation

Open to candidates from: Austin, TX; Grand Rapids, MI; Merced, CA; Oklahoma City, OK; Overland Park, KS. Open to relocation assistance.

Best-in-Class Benefits and Culture :

We value our employees' time and efforts. Our commitment to your success is enhanced by a competitive compensation of $180,000-$250,000 annually, depending on experience, plus up to 20% bonus / commission, and an extensive benefits package including:

• Comprehensive health coverage: Medical, dental, and vision insurance provided
• Retirement planning: 401(k) plan available with employer matching up to 6%
• Financial security: Life and disability insurance for added protection
• Flexible financial options: Health savings and flexible spending accounts offered
• Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided

Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

To thrive as the Chief Growth Officer, you should have :

• A Bachelor's degree is required; an advanced degree (MBA or equivalent) is preferred.
• Minimum 15 years of progressive leadership in multi-site retail and business banking is required.
• Expertise in sales transformation, CRM implementation, marketing strategy, and integrated customer experience.
• Proven track record of driving significant revenue growth and leading high-impact marketing strategies that deliver measurable business results.
• Demonstrated ability in performance management, incentive design, data analytics, regulatory compliance, and multi-channel growth execution.
• Track record of driving growth through successful mergers, acquisitions, or strategic partnerships in a cooperative financial environment.
• Ability to travel nationally as needed.
• English fluency required; additional language skills are a plus but not required.

Your responsibilities as the Chief Growth Officer will include :

• Develop and execute a strategic growth roadmap aligned with long-term organizational goals, including market expansion and member diversification.
• Lead and unify all member-facing functions - marketing, sales, branches, business banking, and the call center - into a high-performance, metrics-driven organization.
• Build and optimize infrastructure such as CRM systems, incentive plans, and performance analytics to enable data-driven decision-making and scalable growth.
• Redefine brand and marketing strategy to broaden market appeal, support retention, and integrate seamlessly with business development and M&A efforts.
• Model hands-on leadership by coaching front-line teams, fostering cross-functional collaboration, and embedding a culture of accountability, service, and continuous improvement.

Ready to Redefine Growth?

This is your moment to lead bold transformation at a legacy institution on the cusp of reinvention. As Chief Growth Officer at FIGFCU, you won't just guide strategy, you'll build the engine. If you're a visionary with a builder's mindset, a strategist who thrives in action, and a leader who inspires from the front lines, we want to hear from you. Apply now and help shape the future of modern, member-first banking.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Qualified applicants with arrest or conviction records will be considered for employment with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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