Job Description

Job Description

Job Title: Receptionist – Executive Floor (5th Floor)

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Rate of Pay: $26.50–$27.35/hr

Location: Midtown New York; Multi-floor corporate office (9 floors)

Position Overview

We are seeking a polished, professional, and experienced Receptionist to serve as the primary point of contact on our executive fifth floor. This role requires exceptional hospitality, strong communication skills, and the ability to create a welcoming and professional atmosphere for all visitors and executives. While the position is based on the fifth floor, the Receptionist will provide cross-functional support to reception desks across all nine floors as needed.

Key Responsibilities

• Executive Floor Reception: Serve as the primary receptionist for the 5th floor, where executive team members are located; maintain a high level of professionalism and discretion.
• Guest Management: Greet and welcome visitors, escort guests to conference rooms, and create a strong first impression.
• Hospitality Services: Offer refreshments, ensure meeting rooms are prepared, and support a premium guest experience.
• Coat & Personal Item Handling: Manage coats and personal belongings for visiting guests.
• Visitor Registration: Process visitor badges, maintain accurate guest logs, and handle check-in/check-out procedures.
• Meeting Support: Schedule meetings, coordinate room bookings, and assist with logistical needs.
• Switchboard & Call Handling: Manage incoming calls, including French-language calls (6–7 per week); route calls promptly and accurately.
• Cross-Floor Support: Assist reception desks on other floors depending on operational needs.
• Administrative Support: Perform light administrative tasks and utilize Microsoft Office for basic documentation and communication.

Required Qualifications

• Bilingual French & English – Mandatory (Non-Negotiable).
• Minimum of 2 years of receptionist, front desk, corporate hospitality, or administrative experience preferred.
• High level of corporate polish , professionalism, and customer service orientation.
• Strong verbal and written communication skills in both languages.
• Proficiency in Microsoft Office (Outlook, Word, Excel) .
• Ability to remain calm, composed, and organized in a fast-paced environment.
• Strong attention to detail, reliability, and a proactive approach to service.

Ideal Candidate

The ideal candidate is poised, confident, hospitality-minded, and able to interact effectively with executives and VIP guests. They take pride in maintaining a polished and seamless reception environment and can adapt quickly to shifting priorities across multiple floors.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.

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