Maximus is seeking adaptable and detail-oriented Training Coordinators to support virtual training delivery across a variety of contact center programs. In this role, Training Coordinators serve as key operational support for virtual training sessions, monitoring attendance, resolving technical issues, escalating classroom concerns, and assisting learners with system access and navigation challenges. Ideal candidates will be comfortable working in fast-paced virtual environments and using Microsoft Teams to ensure smooth and effective training experiences.
*Position is contingent upon contract award*
This is a fully remote role. Equipment will be provided but must meet the remote position requirement provided below. Must have the ability to pass a federal background check.
Remote Position Requirements:
Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations. Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data. Maintain records of training activities, participant progress, and program effectiveness. Provide production floor support and answer questions.
Minimum Requirements:
- High School diploma or equivalent with 1-3 years of experience.
- Bachelor's degree preferred. May have additional training or education in area of specialization.
Experience supporting virtual training sessions using Microsoft Teams preferred.
EEO Statement: Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency: For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Minimum Salary: $17.83
Maximum Salary: $29.50
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