Job Description

Pasea Hotel & Spa, Huntington Beach, California, United States of America

Job Description

Posted Friday, March 28, 2025 at 7:00 AM

Company Description:

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich peoples lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

What You Will Accomplish

• Helps guests select food and beverages by presenting menu, offering cocktails and aperitifs, suggesting courses, explaining the chef's specialties, identifying appropriate wines and answering food preparation questions.
• Enters orders to POS system and records guests' choices, special dietary needs and special requests.
• Keeps kitchen staff informed by noting timing of meal progression.
• Processes guest payment transactions accurately and closes out table. Balances all payment methods with accuracy to sales report.
• Maintains the cleanliness of the work areas. Keeps area stocked.
• Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
• Follows all standard food handling, sanitation, TIPS and health department guidelines.
• Must wear non-slip, oil-resistant shoes. Follows all safety policies and procedures. Reports potential safety issues to managers whenever observed and takes immediate action to resolve them in emergency situations.
• Reporting to work as scheduled (on time and on regular basis) is an essential function of the job.
• Completes side work before, during and after shift.
• Provide guests with a high-level dining experience, while maintaining a professional distance and staying alert to their needs.
• Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents.
• Resolves guest complaints within scope of authority; otherwise refers the matter to management.
• Ensure minors and intoxicated persons are not served alcoholic beverages. Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior.

What You Will Bring

• One year of food service experience, preferably in a hotel/resort environment
• Knowledge of food and beverage preparation, hotel service standards, guest relations, and etiquette
• Communication and interpersonal skills with a commitment to a high level of guest satisfaction

Great If you have

• Valid current Food Handlers Card and RBS Certification (Responsible Beverage Service) or willingness and ability to obtain one within 30 days of employment
• Ability to learn and use POS computer systems used at the hotel.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Pasea Hotel & Spa, Huntington Beach, California, United States of America

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