Job Description

Location: 990 Lone Oak Road, Suite #11, Eagan, MN 55121
Job Title: NetSuite System Administrator
Salary : $90k-$115k+/- annually
Schedule : Mon-Fri 8am-5pm +/-

JOB SUMMARY & SCOPE

The NetSuite Systems Administrator will play a crucial role in managing and maintaining our NetSuite platform, ensuring its optimal performance, security, and usability.

KEY ACCOUNTABILITIES:

• Configure and customize the NetSuite system to align with the organization’s business processes and requirements.
• Create and maintain custom fields, forms, workflows, records, and reports to support various departments.
• Provide technical assistance to end-users, addressing inquiries, troubleshooting issues, and offering solutions promptly.
• Conduct training sessions to onboard new users and enhance existing users’ proficiency in utilizing NetSuite effectively.
• Manage user roles, permissions, and access controls to ensure data security and compliance with company policies.
• Regularly review and update security settings to mitigate potential risks and vulnerabilities.
• Plan, coordinate, and execute regular system upgrades, patches, and enhancements to maintain the system’s stability and feature set.
• Collaborate with cross-functional teams to perform testing and ensure seamless transitions during upgrades.
• Collaborate with developers and integration specialists to design, implement, and maintain integration between NetSuite and other applications/system.
• Oversee data imports, exports, and data quality initiatives to ensure accurate and reliable data within the system.
• Monitor system performance and proactively identify areas for improvement, implementing optimization strategies as needed.
• Troubleshoot and resolve performance-related issues, ensuring minimal disruptions to business operations.
• Maintain comprehensive documentation of system configurations, processes and procedures for reference and knowledge sharing.
• Stay informed about NetSuite best practices and industry trends, recommending improvements to enhance system efficiency and effectiveness.

EDUCATION + EXPERIENCE + KEY TRAITS:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Demonstrated experience as a NetSuite Administrator or similar role, including hands-on experience configuring and customizing NetSuite.
• Strong understanding of ERP systems, database management, and system integration concepts.
• Proficiency in scripting languages (JavaScript, SuiteScript) for customizations and automation.
• Excellent problem-solving skills with a proactive and analytical approach to troubleshooting.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Prior experience with security and access management within NetSuite.
• Familiarity with software development life cycle (SDLC) processes and methodologies.
• NetSuite certifications (Administrator, SuiteFoundation, etc.) are a plus.
• Demonstrated ability to navigate change and guide teams through transformational initiatives.

TYPICAL PERFORMANCE TARGETS:

• SERVICE DELIVERY : Sustained, measured excellence in project & process delivery.
• COST TO SERVE : Sustained, measured excellence in delivery efficiency with expected continuous improvement.
• INNOVATION : Step changed delivery in safety, quality, and/or cost.

LANGUAGE SKILLS:

• Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch.
• Read and interpret documents, procedure manuals and various correspondence from both internal and external.
• Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.

SUPERVISION:

• Role does not require supervision of direct and indirect reports.

DECISION MAKING + REASONING:

• Able to take accountability and responsibility for business target delivery and decision making.

WORKING RELATIONSHIPS:

• Peak Executive Team
• Peak Management Team
• ERP Vendors

PHYSICAL REQUIREMENTS:
Activity: Amount of Time

• Stand: 1/3 to 2/3 
• Walk: 1/3 to 2/3 
• Sit: 1/3 to 2/3 
• Use hands to finger, handle, or feel: Under 1/3 
• Reach with hands and arms: Under 1/3 
• Climb or balance: None 
• Stoop, kneel, crouch, or craw: Under 1/3 
• Talk or hear: Over 2/3
• Lift Up to 25lbs: Under 1/3
• Travel: None

Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value.Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.

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