Mercedes-Benz Service Advisor Job at Mercedes-Benz of Ontario, Ontario, CA

RlRGSlpvU21kcW5xK0g3enNXZDhkT0VCRVE9PQ==
  • Mercedes-Benz of Ontario
  • Ontario, CA

Job Description

Job Description

Job Description

At Mercedes-Benz of Ontario our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity that has led us to be a part of the nation's #1 family-owned automotive group. Your next opportunity awaits, we are hiring a Service Advisor to join our team as we continue to change the industry. We offer competitive pay, employee appreciation events throughout the year and excellent benefits.


Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Flexible spending account
  • Professional development assistance
  • Life insurance
  • Employee assistance plan
  • Disability insurance

As a Service Advisor you will be responsible for ensuring an exemplary experience for our service guest by providing a prompt and friendly greeting, listening attentively to their needs, preparing repair orders and maintaining clear and proactive communication throughout the service process. You will act as a crucial liaison between our guests and technician ensuring the customer's needs are understood and the recommended services are clearly communicated.

We are seeking an experienced Service Advisor with a strong background in highline, particularly German luxury brands. The ideal candidate will have a proven track record in dealership fixed operations.

Responsibilities

  • Prepare accurate Repair Orders showing time, cost and labor estimates, verifying warranty and service contracts and reviewing with clients.
  • Help to identify mechanical problems with fact-finding questions and performing and interactive visual inspection arranging road test if necessary.
  • Promote the sale of labor, parts and accessories by providing explanation of estimates and obtaining approval for work that is sold.
  • Follow the progress of service repairs and provide customers with timely updates.

Qualifications

  • Valid driver's license and clean driving record
  • Previous experience as a Service Advisor required, highline preferred

Pay : $94,000 - $192,000 / year is the expected total annual earnings after factoring in all forms of compensation including hourly pay, commissions, overtime, benefits (vacation and sick), etc. Employees in this position will primarily be paid commissions, but they will also be paid minimum wage for non-sales work and for rest periods. Commissions range from $86,500 to $179,000 per year based on performance.

At Mercedes-Benz of Ontario, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.

We are an Equal Opportunity Employer

Privacy Policy

Job Tags

Hourly pay, Minimum wage, Flexible hours,

Similar Jobs

RSM

Managed App Services NetSuite Consulting Associate - Fall 2026 Job at RSM

 ...combining Technology and Business to join our Managed Application Services (MAS) practice as a consulting associate working with Oracle NetSuite platform. This platform is comprised of Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Business... 

UVeye

NetSuite System Administrator - NJ Job at UVeye

 ...creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence. We are looking for a NetSuite system Administrator to join our team in NJ, Teaneck. In this role, you will manage, configure, and optimize our NetSuite ERP system. The... 

D.R. Horton

Office Assistant/Receptionist Job at D.R. Horton

 ...homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the...  ...construction and sale of high quality homes designed principally for the entry-level an Office Assistant, Receptionist, Assistant, Construction,... 

Howmet Aerospace

Tool & Wax Die Maintenance Tech Job at Howmet Aerospace

 ...machine, acetylene torch, air grinders, power tools, and hand tools. Basic Qualifications: This position requires a minimum of high school diploma or GED certificate. This position requires a minimum of 5 years of toolmaker, CNC programming, & Injection Die/... 

FocusGroupPanel

Remote Data Entry Clerk Flexible, No Degree Needed Job at FocusGroupPanel

 ...A remote job platform seeks a Data Entry Clerk for an entry-level position that can be done from home. This role offers great flexibility, allowing you to work when you want, and is ideal for anyone seeking a side gig or additional income. Responsibilities include performing...