Licensed Store Manager Job at EssilorLuxottica, Santa Rosa, CA

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  • EssilorLuxottica
  • Santa Rosa, CA

Job Description

Overview At Target Optical, we love the neighborhoods we belong to and care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. We help people see more clearly and confidently for less by offering a great selection of trusted brands. We help people look their best by carrying fashionable frames at a great value. Together, we're on a mission to change the way people think about vision care. We keep things real, stay focused on people, and strive to bring a WOW! experience to our lives, guests and communities. See your future with Target Optical. Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. General function At Target Optical we live to make our Guests Happy by making it simple and fun, to see great and look great. The Licensed Target Store Manager delivers this mission by leading a Team of high performing Team Members to deliver an incredible experience to each guest and meet all goals and commitments set by the brand. Major duties and responsibilities Ensures Team Members deliver an outstanding guest experience with every guest, every time by consistently modeling and coaching the playground rules. Sets clear expectations that the store and Team Members be Guest Ready. Helps Team Members understand that delivering both the Playground Rules and being Guest Ready are the two most important success factors in delighting guests. Orchestrates the flow on the floor, and is the caretaker to every guest and team member. Works with Team Members to develop clear action plans for immediate and future development. Ensures every Team Member is accountable to their action plans and commitments. Delivers clear motivating and developmental feedback in a timely manner. Creates a culture of being Simple, Fun and In-style. Completes annual performance reviews along with monthly coaching conversations with all Team Members. Clearly understands the driving factors for success within their own business. Identifies areas of opportunity and creates an action plan for improvement. Understands that the Guest experience drives the results. Develops a professional business relationship with the Target Optical doctor, in applicable states, for the delivery of the eye exam experience; meets regularly to discuss performance and build the doctor and retail business. Ensures a positive and productive Target Host relationship that contributes to growing the business; meets regularly to discuss performance and build the retail business. Recruits high-caliber talent and maintains a bench of potential applicants. Understands how the best performing Team Members work during peak traffic. Creates schedules based on business trends, forecast and host traffic; owns the business and adjusts schedules as necessary to meet business need. Completes payroll weekly and handles new hire and personnel change paperwork. Is accountable for the store's shrink percentage. Conducts Physical Inventory twice per year. Completes monthly Store Visit Form for review with RTL and optical team. Ensures all operating policies and procedures are followed at the highest level, including merchandising and store presentation, and timely and accurate implementation of approved marketing programs and promotions. Ensures accurate completion of all sales transactions and utilization of all sales strategies and resources. Basic qualifications Bachelor's degree or equivalent experience Opticianary License or American Board of Opticians Certification as required by state law 3+ years experience in customer service or retail Recruiting, selection and development of talent Selling skills Motivating and influencing others Preferred qualifications 3+ years management or supervisory experience Pay Range: 33.76-60.36 Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (provide name, job id number, and contact information) or email HRCompliance@luxotticaretail.com. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation or any other protected characteristic. Native Americans in the US receive preference in accordance with Tribal Law. #J-18808-Ljbffr EssilorLuxottica

Job Tags

Minimum wage, Local area, Immediate start,

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