Job Description

Hi,

This is shipra and I’m a professional Recruiter with VLink. I saw your resume on one of the leading jobs portals and would like to discuss the below job details.

VLink, founded in 2006, is a leading global provider of software engineering services with next-gen technologies and best-in-class talent. Our Headquarters are in the U.S, and we have offices in 7+ countries from North America-Europe to APAC, with expansion plans in the Middle East. With over 1,000 employees working globally, VLink has helped SMBs, and large enterprises achieve their business goals, and gained the trust of Fortune-250 companies. VLink is ‘Great Place to Work® Certified™' and has been a consistent winner as- Best Places to Work in CT . Trust, collaboration , and accountability are the three elements that are at the core of VLink’s work culture. We value our professionals, providing comprehensive benefits and the opportunity for growth.

Role: Mission Control Operations Engineer /DevOps Engineer

Location: Wilmington, DE/Hybrid role

Job type: Contract

Role Responsibility

1. You will have complete ownership of ensuring that changes were fully completed, and any affected services restored.
2. You will identify process improvements for change implementation and weekend checkouts; aid is incident management and root cause analysis.
3. Provide ongoing operational support for the Aladdin infrastructure. Supporting and fixing both batch processing and interactive user applications to ensure the high availability of the Aladdin Environment
4. Uses various tools to conduct analysis on system performance, root cause diagnostics, and systems’/applications’ design to understand and improve the operating quality of production environments.
5. Engage in clear and concise communications both verbally and in writing. Effectively interacts on incident bridges and calls to ensure all distributed team members are constantly informed.
6. Engineer solutions to expedite recovery of environment post weekend maintenances.
7. Using ServiceNow for Incident and Problem management.
8. Weekend Shift Work: You might be required to work on the weekend shifts on a rotational basis
9. Stakeholder management, IM and PM experience.

Qualifications

• A four-year degree specializing in Computer Science, MIS, Mathematics, Physics, or Engineering. Exposure to (or strong interest in)
• 3-5 years or experience in a Production Support role.
• Good understanding of Linux administration fundamentals; must be familiar with typical administrative commands.
• Prior experience with Incident management and Problem management.
• Prior system administration experience highly desirable.
• Understanding of the following programming languages to identify Error Codes and provide support, pass on incident to the right team
• Candidates must have a strong interest and skills for quickly learning new technologies and proprietary systems.
• Possess a positive demeanor and ability to work as a teammate in fast paced environment.
• Build opportunities to integrate and automate operational processes, procedures, and tooling.
• E xperience in working with Cloud Native Platforms e.g., Azure, AWS, GCP etc.
• Keen interest and willing to learn any of these technologies: Ansible , Chef, , AWX (front end of Ansible), Service Now, Cutover, Kafka, Kubernetes, Grafana & Prometheus

Pluses

• Ability to drive projects, project planning and documentation.

Warm Regards,

Shipra Gupta

Sr. Technical Recruiter

O: (860) 603-0190 Ext: 222

D: (860) 603-0190

United States | Canada | India | Indonesia

VLink, founded in 2006, is a leading global provider of software engineering services with next-gen technologies and best-in-class talent. Our Headquarters are in the U.S, and we have offices in 7+ countries from North America-Europe to APAC, with expansion plans in the Middle East & 3 Offices in India. With over 1,000 employees working globally, VLink has helped SMBs, and large enterprises achieve their business goals, and gained the trust of Fortune-250 companies. VLink is ‘Great Place to Work® Certified™' and has been a consistent winner as- Best Places to Work in CT . Trust, collaboration , and accountability are the three elements that are at the core of VLink’s work culture. We value our professionals, providing comprehensive benefits and the opportunity for growth.

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