Terms and Conditions

Agreement between User and www.LuciaGabriela.com

Welcome to www.LuciaGabriela.com. The www.LuciaGabriela.com website (the "Site") is comprised of various web pages operated by Lucia Gabriela Enterprises LLC ("Lucia Gabriela Enterprises"). www.LuciaGabriela.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.LuciaGabriela.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

www.LuciaGabriela.com is an E-Commerce Site.

The purpose of the company's site/s is to educate, inspire and provide tools for personal growth in all areas of life, including relationships, intimacy, and integrative sexuality (Tantra). The purpose is also to inform people of services offered to individuals and couples, such as coaching, integrative somatic therapies, customized retreats and events. Every service is a custom made experience to address a client's unique needs and goals.

Privacy

Your use of www.LuciaGabriela.com is subject to Lucia Gabriela Enterprises's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting www.LuciaGabriela.com or sending emails to Lucia Gabriela Enterprises constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Children Under Thirteen

Lucia Gabriela Enterprises does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.LuciaGabriela.com only with permission of a parent or guardian.

Disclaimer

Lucia Gabriela Enterprises LLC and its DBA Nuna Holistic Retreat Center, journeys, services, programs, products and information offered on-site, online or through any of our websites have not been evaluated by the US Food and Drug Administration. Any statements, products, programs and services are not intended to diagnose, treat, cure or prevent any disease. Those seeking treatment for a specific disease should consult a qualified physician prior to using our services and products.

All services by appointment only.  For spa experiences please arrive 10 minutes prior to your appointment. Please keep your phone switched off or in silent mode for the duration of your time spent with us.

Fees

Experiences fees are displayed at our website www.luciagabriela.com and www.NunaHolisticRetreatCenter.com and in our brochures.

Lucia Gabriela Enterprises LLC and its DBA Nuna Holistic Retreat Center, reserves the right to change, update and increase their services, programs and packages’ structure and/or fees during the course of the calendar year.

Lucia Gabriela Enterprises LLC and its DBA Nuna Holistic Retreat Center will announce any changes to be made through emails to give clients time to adapt to new modifications. Clients are responsible to read all emails announcing any changes in our policies, services, fees and availability.

We accept cash and major credit cards(preferably Visa & MasterCard). We do not take health insurances.

Payments are due at booking time for all online or onsite experiences. For spa experiences a credit card is required to confirm a session when you book online at www.NunaHolisticRetreatCenter.com If session is not booked online (such as booking over the phone), we will send you an invoice by email, and payment is due 48 hours prior to the session. If an invoice is not paid 48 hours before your session, your session will be canceled and you will be notified. For house call services there is an additional set up and/or traveling fee ranging $15 up to $100 depending on location.

Gratuities of 15% - 20% is customary for spa experiences (varies dependent on personal preference and the quality of the services received). Cash Gratuities are preferred

Refund, cancellations and rescheduling

Cancellation/rescheduling requests may be submitted by contacting us directly, by phone or via email or voicemail. There are no refunds available once any prepaid session or service is booked; however, these can be rescheduled if notice is given 24 hours before the scheduled time of the session/experience. Cancellations/rescheduling requests that occur less than 24 hours for most services (3 days for private custom programs and immersions; and a minimum of 7 days for private custom retreats) prior to the scheduled appointment are subject to a fee of 25% of the treatment cost.  There are no reschedules allowed if you do not show up for a session/experience or provide adequate notification. These sessions/experiences are also transferable once booked; they are a great gift to give to a friend who is in need of empowerment, healing and support if you cannot make the session/experience at the appointed time. If you are under a specific contract, read their specific refund policies. These rules are subject to change at any time.

We understand lateness because it does happen. We kindly ask you let us know by phone that you are running late. Be aware you will be charged full price for your session and it will end on the specific time assigned. If the therapist is running late for any unpredictable reason, you will be notified and your session time won’t be shortened.

No-shows without proper communication, we are not a fit. We work with individuals who honor our time and communication standards.

Membership

All memberships offered at Nuna Holistic Retreat Center are month to month memberships, automatically charged to your credit card on file. Enrollment fee of $20 is due upon signing up for a new membership. Membership dues will be charged on the day of the month you started your membership. Member pricing is not good with any other promotional offers and may not be combined with any other offers or discounts. In family memberships, the head of the family is required to register all family members. Monthly credits do roll over to the next month.  To claim any credit, membership must be current. In the event of a cancelation of the membership, member has 30 days to redeem any credit accumulated at the cost of non-members prices. Referral rewards for members do not apply to people that are part of their family membership.

Identity Confidentiality

Every journey, program and service provided by Lucia Gabriela Enterprises LLC is totally confidential. We don’t sell your personal information or records to third parties. With this understood, we still require full personal information before any service is provided.

Testimonials and Referrals Confidentiality 

We will be asking you for reviews and testimonials of our services, journeys, programs, and events. These reviews will be used in our marketing materials and social media outlets; in doing so, with approval we will only display your first name and initial of your last name.

As an expanding business, we may refer you to other therapists or members of our network. We are committed to keep your identity confidential and introduce you as a member of our local and international network of like minded people. What happens in our sessions stays in our sessions – if we ever mention some insights of your case to third parties, your identity is truly a secret. Be aware that full case discussions are never done with third parties and for non-irrelevant reasons.

Sexual Harassment

To create a powerful, healing, peaceful and loving environment for our work - sexual harassment will not be tolerated.If such an occurrence takes place, the session will end immediately and the client will be charged full price. We have the right to refuse or discontinue service for any reason.

Links to Third Party Sites/Third Party Services

www.LuciaGabriela.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Lucia Gabriela Enterprises and Lucia Gabriela Enterprises is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Lucia Gabriela Enterprises is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Lucia Gabriela Enterprises of the site or any association with its operators.

Certain services made available via www.LuciaGabriela.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.LuciaGabriela.com domain, you hereby acknowledge and consent that Lucia Gabriela Enterprises may share such information and data with any third party with whom Lucia Gabriela Enterprises has a contractual relationship to provide the requested product, service or functionality on behalf of www.LuciaGabriela.com users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use www.LuciaGabriela.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Lucia Gabriela Enterprises that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Lucia Gabriela Enterprises or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Lucia Gabriela Enterprises content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Lucia Gabriela Enterprises and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Lucia Gabriela Enterprises or our licensors except as expressly authorized by these Terms.

Third Party Accounts

You will be able to connect your Lucia Gabriela Enterprises account to third party accounts. By connecting your Lucia Gabriela Enterprises account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.

International Users

The Service is controlled, operated and administered by Lucia Gabriela Enterprises from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Lucia Gabriela Enterprises Content accessed through www.LuciaGabriela.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Lucia Gabriela Enterprises, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Lucia Gabriela Enterprises reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Lucia Gabriela Enterprises in asserting any available defenses.

Arbitration

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Lucia Gabriela Enterprises agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. LUCIA GABRIELA ENTERPRISES LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

LUCIA GABRIELA ENTERPRISES LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. LUCIA GABRIELA ENTERPRISES LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LUCIA GABRIELA ENTERPRISES LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF LUCIA GABRIELA ENTERPRISES LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction

Lucia Gabriela Enterprises reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Florida and you hereby consent to the exclusive jurisdiction and venue of courts in Florida in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Lucia Gabriela Enterprises as a result of this agreement or use of the Site. Lucia Gabriela Enterprises's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Lucia Gabriela Enterprises's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Lucia Gabriela Enterprises with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Lucia Gabriela Enterprises with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Lucia Gabriela Enterprises with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

Lucia Gabriela Enterprises reserves the right, in its sole discretion, to change the Terms under which www.LuciaGabriela.com is offered. The most current version of the Terms will supersede all previous versions. Lucia Gabriela Enterprises encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

Lucia Gabriela Enterprises welcomes your questions or comments regarding the Terms:

Lucia Gabriela Enterprises LLC

2250 Gulf Gate Drive

Sarasota, Florida 34231

Email Address:

support@luciagabriela.com

Telephone number:

516-287-0242

 

Effective as of August 22, 2018